About Us
From independent owners and operators to leading world-wide corporations, Anderson Textile Services provides unique application and insight into all our valued service orientated business partners and customers.
Unmatched Experience
The Consultants with Anderson Textile Services (“ATS”) are all former members of Victor Kramer Company (“VKCo”) which was founded in 1939 and has a prestigious 79-year history of laundry-linen-drycleaning consulting, laundry engineering design, and facility management experience. VKCo provided laundry management consulting services to more than 1,000 individual hotels and hotel companies, hospital systems, central and commercial laundries, architects, community rehabilitation facilities, the cruise industry and government and military agencies nationwide and internationally. Sheldon Anderson, ATS President, Tom Mara, former VKCo President formed a new company focused on continuing their lifelong commitment and contributions to the laundry industry. Their experience and reputation are unmatched in providing leadership, consulting and expertise to the laundry industry.
Our clients choose ATS because of its objectivity, project experience, record of success, and its consulting resources. The ATS team has provided services to several hundred hotel and resort owners, many of the largest hotel and resort brands, public and private hospital and healthcare systems nationally and internationally.
ATS typically and routinely “guarantee” the results of our consulting, InSourcing, and laundry facility management services. The ATS team has more experience than all other laundry consulting and management firms.
Range of Consulting Services
Audit & Review Surveys
Study entire laundry/linen/dry-cleaning operations and recommend and implement improvements.
Feasibility Studies
Review practical alternatives for future laundry-linen services and recommend a plan of action.
Operational Consulting
Assist in the implementation of a recommended plan of action and provide on-going support.
Planning & Design
Program and design renovation or new construction projects for all types and sizes of facilities.
Engineering
Energy/water conservation, reclamation, cost containment; physical plant review; remediation; new technologies.
Equipment
Procurement programs, specifications, repair & maintenance, alternate sourcing, systems design, value engineering.
Distribution Systems
Recommend delivery vehicles, carts and rolling stock, schedules, driver certifications, etc.
Strategic Planning
Business plans, organization & governance, marketing, corporate strategies, phased growth, development.
Training
Policies & procedures, safety, preparedness, productivity standards, methods & procedures, seminars & conferences.
Linen Control
Physical linen inventory, linen pars, purchase & issue policies and procedures, loss prevention.
Cost Containment
Payroll related, supplies, utility services, linen & uniform replacements, repair & maintenance.
Quality Control
Washing chemistry, finishing & packaging, purchase specifications, customer satisfaction, sortation standards.
Contracted Management Services
Full-service contract management, facility leasing, and other arrangements.
Reports and Documentation
All our findings, recommendations and supporting rationale are thoroughly documented.
Qualification of Key Personnel
Sheldon Anderson – President
Mr. Anderson joined the VKCo Management Consulting Team in 2006 following a successful career in hotel management with the Fairmont and Four Seasons Hotels, and individual properties including the Breakers Resort in Palm Beach, Florida, and the Drake Hotel in Oak Brook, Illinois.
In his capacity as Regional Manager, Mr. Anderson was responsible for overseeing the company’s laundry management assignments which collectively provide laundry, uniform, and drycleaning services to healthcare and hotel properties processing over 70-million pounds per year. His expertise in operational performance led to the company’s highest ratings in profitability, production, engagement and service levels. Sheldon formed Anderson Textile Services in 2018.
Mr. Anderson received a Bachelor of Science degree in Hotel and Restaurant Operations at the University of Houston, graduating Summa Cum Laude. Mr. Anderson is a Professional Squash Referee, and a certified instructor and assessor of Squash Officials. He is recognized as being one of the best officials on the World Tour and is the foremost instructors of referees Internationally He has served as a member of the United States Squash Board of Directors and committees for the past 20 years and represented the United States as a player in international events.
Tom Mara – Advisor and Consultant
Mr. Mara joined VKCo in 1972 and was appointed President and Chief Executive Officer in April of 1984. During his 34-years as President, he has been deeply involved in nationwide and international hotel and healthcare laundry assignments to analyze and improve operations and systems, conduct economic feasibility and market studies, to prepare business plans, and develop short or long-term strategic development plans. Tom recently joined Anderson Textile Services; a new company formed to provide laundry consulting services to the industry. He worked with Sheldon Anderson for over 14-years.
Mr. Mara served on the Board of several hospital central laundries, three joint venture central laundry projects, and numerous community projects in his home state. He holds a B.S. in Business Administration from the University of Bridgeport. Mr. Mara has authored many articles on a wide variety of laundry-linen subjects, has lectured at the Cornell School of Hotel Administrators, and is a member of the American Hospital Association, and the American, New York, Caribbean and Bahamas Hotel Associations.
Joseph Lee – Senior Consultant/Operations Specialist, Chemist
Mr. Lee joined VKCo in 1998 to become General Manager of the company’s central laundry in Athens, Georgia.
Prior to joining VKCo, he had a successful career as Director of Technical Services for one of the leading manufacturers of wash chemicals and ozone laundry-washing systems. His responsibilities included coordination and implementation of laundering systems throughout the United States. In addition, Mr. Lee managed several large hospital laundries and a central laundry plant including Tri-State Healthcare Laundry in Edgewood, Kentucky; the Methodist Hospital laundry in Indianapolis, Indiana, the Parkview Memorial Hospital laundry in Ft. Wayne, Indiana, and the University of Cincinnati Medical Center laundry in Cincinnati, Ohio.
Since becoming a member of the ATS Management Consulting Team, Mr. Lee has provided operational and management support to the company’s central laundry plants and has served on numerous healthcare and hospitality consulting assignments.
Mr. Lee completed various laundry management courses at the International Fabricare Institute and the National Association of Institutional Laundry Managers. Upon his discharge from the United States Army in 1969, he attended the University of Cincinnati.
Support Team
The ATS staff members have backgrounds in industrial engineering, fabrics, wash-room chemistry, nursing, business administration, finance, computer science, laundry & dry cleaning management, and the like, and are supported by a technical and office staff that includes engineers, systems analysts, draftsmen, statisticians, researchers, report writers, specialists in material handling and machinery systems, washing technology, textiles, government regulations and compliance, total quality management, sales and marketing, management and employee training, and safety and motivation. The ATS team members are individuals who have distinguished themselves and earned their credentials in the laundry industry.
Our Qualifications
Experience
Seventy-nine years of in-depth practical experience and unparalleled results — no other consulting firm can match our experience, reputation, the qualifications of our professional and technical staffs, or the high degree of customer satisfaction we have earned.
Professionalism
All of our consultants and executives have worked in the laundry industry for over twenty years, some more than thirty-five or even forty, and all have under-graduate degrees. ATS consultants have a combined work history in the industry of more than 200 man-years, and their backgrounds are in industrial engineering, business administration, engineering sciences and/or laundry management. Our consultants are supported by a technical and office staff that includes engineers, draftsmen, statisticians, researchers, report writers, specialists in material handling and machinery systems, washing technology, textiles, sales & marketing, employee safety, training and motivation.
Industry Specialists
ATS executives and consultants have and continue to specialize only in the laundry industry – we come from the industry as demonstrated leaders in management, operations, ownership, finances, engineering and the like. Based on our extensive work experience, we have a clear perception of “best practices” across all operational, financial, human resource, logistics, engineering and information technology aspects of the industry. Our resources and professional careers are all directed towards being the best at one job: delivering high quality, cost-effective laundry-linen service to our customers.
Expert Testimony
Our years of experience, training and skills are utilized and accepted by judges as leading industry experts for industry related matters requiring independent advice, description and analysis.
Equipment Knowledge
Our knowledge of laundry equipment systems, energy conservation and recovery systems, materials handling systems, information management systems, and the like, is thorough and always up to date. We work hard to stay abreast of the latest technical advances. We observe their development, prototypes and initial field installations. Our experts research and evaluate manufacturer claims and we rate equipment capabilities and capacities on the basis of practical accomplishment. Our machinery recommendations are tailored to the client’s specific physical and economic circumstances.
Statistical Database
As a result of our vast laundry management and consulting experience, we have developed an extensive “database” of comparative information on all aspects of laundry costs, supplies and utility utilization, linen prices, productivity, equipment, management information systems, etc. As a part of our service, ATS provides our clients access to this information.
Documentation
Our reports, memorandum, specifications, programs and other deliverables are thorough, concise and informative because they are reviewed and generally always prepared by our qualified, capable writing staff.